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TruckSuite FAQ's

How do I find out more about the TruckSuite Program?

You can either call our corporate offices and ask for a Relationship Manager or submit an inquiry through our website. We will respond to your request within 24 hours.

What if I have my own authority? Can I become a member, or do I need to be leased on to a carrier?

We work primarily with carriers, but we can enroll Owner Operators with their own authority into the Program.

How can I get my carrier into the TruckSuite Program?

Call Larry Wyluda at 949-910-9617 to discuss the process to enroll a carrier.

Do I need to subscribe to all the TruckSuite services, or can I customize my own program?

You do not need to subscribe to all the services. Custom programs are available.

Can I just buy a warranty from TruckSuite?

Yes! Just inquire with one of our Relationship Managers who will collect your truck info and guide you through the process.

Can I finance a repair if I am not in the TruckSuite Program?

Yes! You can apply online through our webpage. A Relationship Manager will contact you to guide you through the approval and funding process. All documentation is handled online. The dealer or repair facility will be funded directly.

What is the term length of the repair financing?

Terms are between 12 months and 36 months. Payments will be calculated on a weekly basis. Accommodations for monthly payments will be made on a case by case basis. Cash flow is a strong consideration when quoting monthly payments.

Can I pay off early?

YES! There is no penalty for early payoff.

Will my payment history be reported to the credit agencies?

Yes! Payment history is reported to the credit agencies. This offers the opportunity to reestablish good credit OR establish credit for a 1st time owner operator.

Can I apply under my business name?

A driver can apply for a repair loan using their business entity (LLC, S-Corp, C-Corp). A personal guaranty will be required. Please contact your TruckSuite Relationship Manager for the business application.

What documents are required for credit approval?

A driver is required to complete a full credit application. This includes: truck payment history, equipment lease and/or title for the truck and 3-months of bank statements to mention a few.

How does the shop get paid?

The repair facility will be funded directly when all of the repairs are completed. If an owner operator wishes to pay for a portion of the repairs, they will pay the repair facility direct.

How long does the underwriting and funding process take?

The underwriting and funding process will move in accordance with the response of the owner operator (with the completion of the credit package requirements) as well as the time it takes the repair facility to complete the repairs. The TruckSuite Relationship Manager will be in touch with the owner operator throughout this process.

How and when does the repair facility get paid?

Repairs are paid directly to the repair facility by credit card, ACH, or wire transfer upon satisfactory completion of the repairs. If an owner operator wishes to pay for a portion of the repairs, they will pay the repair facility direct.

Can I take my truck to any repair facility?

TruckSuite approval of the repair facility will be required before any repair work can begin. TruckSuite prefers ASE certified technicians and/or its partners with which TruckSuite has had a long and successful repair experience.

What is minimum acceptable credit score?

There is no minimum credit/FICO score. Underwriting is done on a case by case basis.

Is a lien placed on the vehicle as security?

No, however depending on the size of the repair and the credit risk a UCC filing may be placed on the vehicle.

Does an owner operator need to complete a credit application each time they require funding for a repair?

The owner operator will need to apply on an “as needed” basis.

Interested? Sign up today!